{"id":1095,"date":"2022-08-10T13:45:09","date_gmt":"2022-08-10T10:45:09","guid":{"rendered":"http:\/\/terateknoloji.com.tr\/?page_id=1095"},"modified":"2024-02-13T16:09:33","modified_gmt":"2024-02-13T13:09:33","slug":"teknik-destek-hizmetleri","status":"publish","type":"page","link":"https:\/\/terateknoloji.com.tr\/index.php\/teknik-destek-hizmetleri\/","title":{"rendered":"Teknik Destek Hizmetleri"},"content":{"rendered":"

[vc_row css=”.vc_custom_1608193681640{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column width=”5\/12″ offset=”vc_col-md-4″][vc_row_inner][vc_column_inner responsive_css=”margin_bottom_medium:45px” css=”.vc_custom_1608194013763{margin-bottom: 30px !important;}”][ld_custom_menu use_custom_fonts_menu=”true” fs=”15px” color=”rgb(51, 51, 51)” bg_color=”rgb(247, 248, 250)” bg_hcolor=”rgb(233, 236, 240)” spacing=”3″ menu_slug=”side-nav-no-icons”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”7\/12″ column_top_ontablet=”yes” column_top_onmobile=”yes” offset=”vc_col-md-offset-1 vc_col-md-7″ responsive_css=”margin_bottom_medium:0px” css=”.vc_custom_1608195694447{margin-bottom: 35px !important;}”][ld_fancy_heading tag=”p” margin=”bottom_small:1.5em”]<\/p>\n

Telefon Destek Hizmetleri:<\/strong><\/div>\n
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Son kullan\u0131c\u0131lardan veya Bilgi i\u015flem ekiplerinden gelen ar\u0131za veya benzer durumlar i\u00e7in bilgi aktar\u0131m\u0131 kapsam\u0131nda ve sorunlar\u0131n \u00e7\u00f6z\u00fcm\u00fcnde , Tera Teknoloji b\u00fcnyesindeki konular\u0131nda tecr\u00fcbeli teknisyenlerimiz telefon yolu ile gerekli bilgi ve destek \u00e7al\u0131\u015fmas\u0131n\u0131n yap\u0131ld\u0131\u011f\u0131 servis hizmet \u015feklidir. Yap\u0131lan bu hizmet ile zaman ve di\u011fer kaynaklar\u0131n israf edilmeden sorunlar\u0131n h\u0131zl\u0131 ve etkin \u015fekilde \u00e7\u00f6z\u00fcme ula\u015ft\u0131r\u0131lmas\u0131 sa\u011flanmaktad\u0131r. Gerekli hallerde konu kapsam\u0131nda di\u011fer departmanlara y\u00f6nlendirme yap\u0131l\u0131r.<\/p>\n

Uzaktan \u0130zleme ve Yard\u0131m Hizmetleri:<\/strong>
\nUzaktan \u0130zleme ve Yard\u0131m kapsam\u0131nda gerekli uygulamalar ile mesafe ve yerden ba\u011f\u0131ms\u0131z olarak, internet \u00fczerinden yard\u0131m talep edilen sisteme veya bilgisayara ba\u011flant\u0131 yap\u0131larak , sorunun yerinde \u00e7\u00f6z\u00fcm\u00fc , gerekli kurulum \u00e7al\u0131\u015fmalar veya bilgilendirme hizmeti yerine getirilir. Bu hizmet Tera Teknoloji yetkili personeli taraf\u0131ndan \u00fccretsiz olarak verilerek m\u00fc\u015fterilere destek sa\u011flan\u0131r.<\/p>\n

Yerinde Destek Hizmetleri:<\/strong>
\nMobilite kapsam\u0131nda sat\u0131\u015f ve deste\u011fini verdi\u011fimiz bir\u00e7ok \u00fcr\u00fcn\u00fcn yerinde onar\u0131lmas\u0131 veya bak\u0131m ve kontrollerinin yap\u0131lmas\u0131 gerekebilmektedir. \u00dcretim ve sistemin aksamadan ve hatta \u00f6nleyici servis kapsam\u0131nda problem \u00e7\u0131kmas\u0131n\u0131 \u00f6nleyici tarzda yap\u0131lan \u00e7al\u0131\u015fmalard\u0131r.
\nAcil durumlarda ise Servis hizmetleri personeline gerekli g\u00f6revlendirme yap\u0131larak<\/div>\n<\/div>\n

[\/ld_fancy_heading][vc_separator color=”custom” accent_color=”rgba(0,0,0,0.1)” css=”.vc_custom_1608195050020{margin-top: 10px !important;}”][\/vc_column][\/vc_row][vc_row enable_content_animation=”yes” ca_init_scale_x=”0.85″ ca_init_scale_y=”0.85″ ca_init_opacity=”0″ ca_an_scale_x=”1″ ca_an_scale_y=”1″ ca_an_opacity=”1″ css=”.vc_custom_1660127814907{padding-top: 15px !important;}” ca_duration=”1800″ ca_delay=”180″ ca_init_translate_y=”65″ ca_init_rotate_x=”-35″][vc_column enable_column_shadowbox=”yes” bg_position=”center center” scale_from_z=”1″ scale_to_z=”1″ responsive_css=”padding_right_medium:90px|padding_left_medium:90px” css=”.vc_custom_1660128105975{margin-bottom: 35px !important;padding-top: 55px !important;padding-right: 15px !important;padding-bottom: 55px !important;padding-left: 15px !important;background-color: #030343 !important;background-position: 0 0 !important;background-repeat: no-repeat !important;border-radius: 10px !important;}” column_box_shadow=”%5B%7B%22x_offset%22%3A%220%22%2C%22y_offset%22%3A%2215px%22%2C%22blur_radius%22%3A%2250px%22%2C%22shadow_color%22%3A%22rgba(0%2C%200%2C%200%2C%200.19)%22%7D%5D”][vc_row_inner content_placement=”middle”][vc_column_inner align=”text-center” offset=”vc_col-md-8″ responsive_align=”text-center text-md-left”][ld_fancy_heading tag=”h2″ use_custom_fonts_title=”true” color=”rgb(255, 255, 255)” fs=”text_medium:46px|text_small:10vw” margin=”bottom_large:0px” lh=”text_small:1em” fw=”text_small:700″]Hizmetlerimiz ile ilgili detayl\u0131 bilgi i\u00e7in hemen bize ula\u015f\u0131n.[\/ld_fancy_heading][\/vc_column_inner][vc_column_inner align=”text-center” responsive_align=”text-center text-md-right” offset=”vc_col-md-4″][ld_button style=”btn-solid” title=”Bize Ula\u015f\u0131n” shape=”circle” size=”btn-lg” hover_txt_effect=”btn-hover-txt-switch btn-hover-txt-switch-y” i_type=”linea” i_add_icon=”true” color=”rgb(255, 255, 255)” hover_color=”rgb(18, 18, 18)” htext_color=”rgb(255, 255, 255)” text_color=”rgb(0, 0, 0)” i_icon_linea=”lqd-icn-ess icon-md-arrow-forward” link=”url:https%3A%2F%2Fterateknoloji.com.tr%2Findex.php%2Fbize-ulasin%2F|title:Bize%20Ula%C5%9F%C4%B1n||”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1608193681640{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column width=”5\/12″ offset=”vc_col-md-4″][vc_row_inner][vc_column_inner responsive_css=”margin_bottom_medium:45px” css=”.vc_custom_1608194013763{margin-bottom: 30px !important;}”][ld_custom_menu use_custom_fonts_menu=”true” fs=”15px” color=”rgb(51, 51, 51)” bg_color=”rgb(247, 248, 250)” bg_hcolor=”rgb(233, 236, 240)” spacing=”3″ menu_slug=”side-nav-no-icons”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”7\/12″ column_top_ontablet=”yes” column_top_onmobile=”yes” offset=”vc_col-md-offset-1 vc_col-md-7″ responsive_css=”margin_bottom_medium:0px” css=”.vc_custom_1608195694447{margin-bottom: 35px !important;}”][ld_fancy_heading tag=”p” margin=”bottom_small:1.5em”] Telefon Destek Hizmetleri: Son kullan\u0131c\u0131lardan veya Bilgi i\u015flem ekiplerinden gelen ar\u0131za veya benzer durumlar i\u00e7in bilgi aktar\u0131m\u0131 kapsam\u0131nda ve […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1095","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/1095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/comments?post=1095"}],"version-history":[{"count":1,"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/1095\/revisions"}],"predecessor-version":[{"id":1579,"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/1095\/revisions\/1579"}],"wp:attachment":[{"href":"https:\/\/terateknoloji.com.tr\/index.php\/wp-json\/wp\/v2\/media?parent=1095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}